Shipping policy
DO YOU SHIP WORLDWIDE & HOW MUCH DOES SHIPPING COST?
Yes, we ship worldwide. We offer all customers free Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.
WHAT IS YOUR SHIPPING TIME?
Please refer to the following table for standard shipping times:
| Destination | Shipping Time |
|---|---|
| USA | 10 - 25 business days |
| Canada | 10 - 25 business days |
| Europe | 10 - 25 business days |
| Oceania | 10 - 25 business days |
| Latin America | 30+ business days |
PROCESSING TIME
It can take 1-3 business days to process after placing the order before shipping out. We do not ship on weekends.
CUSTOMS DUTIES AND TAXES
By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.
Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.
Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.
The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.
To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.
The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.
WHERE CAN I FIND MY TRACKING NUMBER?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. You can check it in Track Your Order section. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email and we'll help you out!
UNEXPECTED DELAYS
In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we can't control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.